Why the rates or product information may differ from the provider’s website

Frae of Zen
Frae of Zen

We always aim to display accurate and up-to-date information about the products and services listed on our platform.
However, there may be times when details such as rates, prices, or product features differ slightly from what you see on a provider’s own website.

Common reasons for differences

  1. Recent provider updates
    Product information can change at any time. While we update our listings regularly, there may be a short delay before new details appear on our platform.

  2. Location- or customer-specific offers
    Some providers display different pricing, discounts, or features based on your location, profile, or eligibility criteria.
    The offer you see on their site may be tailored to those conditions.

  3. Temporary or promotional offers
    Short-term discounts, cashback deals, or bundled offers may be available directly from the provider but are not included in our standard listings.

  4. Data provided directly by providers
    The product data on our site is supplied either directly by providers or sourced from publicly available information.
    We present this data for comparison purposes only and do not modify or recommend specific products.

What you can do

If you notice a difference or believe a product listing is out of date:

  • Use the “Report an issue” link (if available), or

  • Contact our support team with details of the product, provider, and what you believe is incorrect.

Our content or research team will review and update the information as soon as possible.

Tip: Always confirm the latest product details directly with the provider before making a purchase or application.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.